I bought a used Quest 2 headset with 2 controllers through eBay. Everything appears to be fully functional, however when trying to set up a new Meta account, I cannot pair the headset to any device via Bluetooth. I can log in to my FB account via the Horizon app, but that is as far as I get.
When going in a little deeper, the headset appears to be locked and set as USER. Will this prevent me from pairing up with a new phone? I have a Samsung S9.
I would like to get this going soon but so far it has just been an experiment in frustration.
Thanks
EDIT: right after posting this I was able to get it to sync. Thanks for reading.
This sounds like a pretty frustrating issue to deal with!
We may have to go through some back-and-forth troubleshooting. Please DM us!
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Best wishes, Meta Quest Support
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