A while back I owned a Rift S and purchased a handful of games. I recently purchased a Quest 3 and logged in with Facebook without thinking. My Facebook account uses the same email as my old Oculas login. Not I can only log in with Facebook under that email. Have I lost access to me old content?
Thank you for getting in touch with Meta Quest Support, we understand this is very frustrating for you and we're keen to help!
If you previously had an Oculus Account, you should have been prompted to migrate your account over to a Meta Account. Regrettably, we are unable to generate more tokens for you, but we're still keen to help, so if you can please get in touch over private message, we can look into this further!
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Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
