3 weeks ago
i stopped using my oculus for a while and when i got back it told me to log in again but when i tried to i couldnt because it said the password was incorrect and we couldnt reset it because i wasnt getting any emails to reset my password. i now have my other acc but i cant log in with my occulus because the only thing it lets me do is try to log in eith my old acc and i cant do that pls help
3 weeks ago
Hi @FieryKookaburra9795 🙂
Did you migrate your oculus account to a Meta account in time? There was a deadline in March, 2024.
Oculus accounts that weren't migrated by that date were deleted. People received emails about that.
You must talk to support, maybe they can still help you restoring your purchases.
Open a support ticket here:
Or send a PM @MetaQuestSupport here in the forum.
Click on their name, then click the "send message" button.
Good luck🤞
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