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meta login and account creation verification code not working

AidenCPhillips
Level 3

so I just got my first VR headset the quest 2 and when I tried to make an account for it, it asked for verification code I didn't get it when I click to resend it it gave me an error message, I have spent the past 5 hours trying to fix it and so far i have got nothing.

1 ACCEPTED SOLUTION

Accepted Solutions

CarolinD
Level 2

Same issue here - already had contact with support team. Told me, that it is a global problem and they are working on it...

View solution in original post

6 REPLIES 6

AidenCPhillips
Level 3

pls someone help me i cant use my quest 2😭

richardzam.2022
Level 2

Same Issue here

CarolinD
Level 2

Same issue here - already had contact with support team. Told me, that it is a global problem and they are working on it...

thx u ❤️

 

do you think you could direct me to where I can find tech support?

https://store.facebook.com/de-de/help/support/quest/topic/account/

used this link here yesterday and it worked well for me - only took a 1-2 hours for someone to reply