Hello there, I have a meta quest 2, that I honestly have not used in some time. It has been sitting in the carrying case and has not been mishandled. I cannot either get it charge or turn on?
When it is plugged into the wall outlet the screen will flash with the Oculus symbol intermittently. I attempted to connect my phone to the headset through the app, which told me to enter the code on the screen in my headset, but I could not see anything.
Hey there! We appreciate you bringing this concern to our attention. Having headset issues is never fun, and we definitely want to make sure our fellow users are able to enjoy their experience with us. No worries though, we'll be happy to help get to the bottom of this.
Let's move this conversation over to our private messaging section so that we can gather some more details from you in regards to this. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We'll be looking forward to hearing back from you.
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Hey there! We noticed that we haven't heard from you in a while and just wanted to check in to see if you still need assistance. If so feel free to reach back out to us. We're always happy to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! We noticed that we haven't heard from you in a while and just wanted to check in to see if you still need assistance. If so feel free to reach back out to us. We're always happy to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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