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meta quest 2 reboots my computer

Cafezinho9
Honored Guest

when i use cable or air link my computer give me a black screen and reboot, i just need to conect to air/cable link and i tryed rebooting the quest, changing resolucion on the app, frame hate, but nothing worked. virtual desktop works fine but i realy want to use my cable link

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Cafezinho9! Thank you for linking up with our community forums, we were passing through and noticed you were having issues with PCVR. We know how thrilling the immersive world of PCVR can be, and so we wanted to hop in to lend a helping hand! So that we can provide you with our best help possible, we do have a few questions for clarification:

  • Has the Quest link or airlink ever successfully worked for you before?
  • If so, how long ago was this?
  • Have there been any new network changes recently regarding your internet, or changes to your PC?
  • Is your headset fully updated?

We are looking forward to hearing back from you, and working together towards a resolution! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey, hey! We were just following up with you to see how everything was going. We want to let you know that we are still here if you need us! If you do still need help, please let us know by responding to our previous message and we will be more than happy to help where you left off. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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