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meta quest 3 downloading files get interrupted

Ernestas32
Honored Guest

Hello  ,  almost everytime i trying to download something to my heatshet  i get interrupted download   and  i need start from beggining because  resume not working , its  happens of the end of download  like example  if file  size 15 gb   close to 14gb  download get  interrupted , i have   free space  and my internet connection is fine  ,  how i can fix it ?

 
2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, @Ernestas32~! We know downloading content can be such a great addition to your VR gaming experience, and we want to do everything we can to help! To begin with, let's get a bit more clarification on this situation overall. Please tell us, what specific content are you downloading and where are you downloading it from? Are you running into any specific error messages? Have you ever been able to download apps in the past? Also, have you tried downloading this content from the Meta Quest mobile app instead? Lastly, are you using your headset in standalone mode or connected to a PC? Keep us updated and we can continue from there! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again @Ernestas32! We're reaching out to see if you still need assistance. If you find that you do, please don't hesitate to reach back out to us! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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