04-04-2024 05:21 PM
Hello , almost everytime i trying to download something to my heatshet i get interrupted download and i need start from beggining because resume not working , its happens of the end of download like example if file size 15 gb close to 14gb download get interrupted , i have free space and my internet connection is fine , how i can fix it ?
04-06-2024 11:34 AM
Hi there, @Ernestas32~! We know downloading content can be such a great addition to your VR gaming experience, and we want to do everything we can to help! To begin with, let's get a bit more clarification on this situation overall. Please tell us, what specific content are you downloading and where are you downloading it from? Are you running into any specific error messages? Have you ever been able to download apps in the past? Also, have you tried downloading this content from the Meta Quest mobile app instead? Lastly, are you using your headset in standalone mode or connected to a PC? Keep us updated and we can continue from there!
04-09-2024 08:48 AM
Hey again @Ernestas32! We're reaching out to see if you still need assistance. If you find that you do, please don't hesitate to reach back out to us!