meta quest 3 quality control

[ALE5510-AoZi]

is there a quality control for the meta quest 3? on october 9th i bought a meta quest 3 512gb on amazon as soon as it arrived i noticed a horrible feedback and noise from the right trigger of the controller, i returned it. i had to wait for my refund and today the replacement arrived… the right controller stick has an exaggerated drift at 4 o'clock (bottom right) so much so that it is also impossible to calibrate from the options menu. i tried removing the batteries and putting them back, resetting the visor but nothing… another return… how sad for a product worth €550 (before a good €700!)

[MetaQuestSupport]

Hi @ALE5510-AoZi,

We understand you are having an issue with a controller after receiving a replacement.

We would invite you to directly message us by using the following steps, so that we can look into this securely for you.

• Please select our name to get to our profile page, or click Here. 
• Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

We look forward to your reply there.

[MetaQuestSupport]

Hello 
Just checking on you again. Please let us know if you were able to resolve your issue.
If there's anything else we can help you with, don't hesitate to reach out to us.

All the best.

[ALE5510-AoZi]

Ok message sent. I still contacted amazon after the return and they reported the incident.

[MetaQuestSupport]

Hi there,

Thanks for reaching out to Meta Store Support today. We have noted that this is your 2nd return to Amazon.

If you were still in possession of the headset, we could have offered to troubleshoot the device to see if it could be fixed without returning it.

We understand how frustrating it is to have to return an item. We hope you are enjoying your replacement headset soon.

If you have any further Meta Quest Support issues, we will always be here to help.

We hope you have a great day.