Thank you for making us aware of your power issue. If you'd like, when you have some free time, please click on our name and message us privately so we can gather some more information and look into this further for you and what your options might be!
We look forward to hearing from you!
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Hi there, we understand that you are having issues with the Meta Quest 3's display appears black and we recommend you try these following details:
Ensure the headset is powered on (check if the power LED is on)
If you have trouble powering the headset back on after performing a factory reset, hold down the power button for 30 seconds.
If there appears to be no power, attempt to charge the headset for 2 hours.
If the headset powers on, but still no display is present:
Remove any unsupported third-party accessories that may affect boot (such as external battery packs, accessories that plug into the USB-C port, etc.) Hard Reboot the headset: Hold down the power button and volume down button for 30 seconds until you hear the boot-up sound
If the boot-up sound is not heard:
Hold the power and volume (-) button down simultaneously until the boot screen loads on your headset.
Use the volume buttons on your headset to highlight "Boot Device" and press the power button.
Use the volume buttons on your headset to highlight Yes and press the power button.
When you require any additional assistance, or any other questions, please send us a private message. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi there, we just want to check if you need any further support with your issues and we look forward to your reply!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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