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meta quest link not installing

Aquahombre2112
Honored Guest

Please help!

Issue is that the meta quest link will not install on my computer.

error message running as both user and as administrator, same error

Aquahombre2112_0-1735952205093.png

I have deleted install and redownloaded, no change.

PC info

Processor Intel(R) Core(TM) i9-14900F   2.00 GHz
Installed RAM 32.0 GB (31.8 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Home
Version 23H2
Installed on ‎10/‎29/‎2024
OS build 22631.4602
Experience Windows Feature Experience Pack 1000.22700.1055.0
drive memory available 1.75 tb
drive memory / partition type -- basic
Video GeForce RTX 4070 SUPER

norton anti virus turned off

additional information on error      log file 

log file indicates error / source -> system restore

Failed to create restore point (Process = C:\OculusSetup-DownloadCache\visual-cpp-2013.exe /quiet /norestart; Description = Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501; Error = 0x80070422).

System
- Provider
[ Name] System Restore
- EventID 8193
[ Qualifiers] 0
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2025-01-04T01:30:00.0651811Z
EventRecordID 2924
Correlation
- Execution
[ ProcessID] 13260
[ ThreadID] 0
Channel Application
Computer game-comp
Security
- EventData
C:\OculusSetup-DownloadCache\visual-cpp-2013.exe /quiet /norestart
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
 
 

thank you very much

 
 

 

0 REPLIES 0
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