cancel
Showing results for 
Search instead for 
Did you mean: 

metaquest.com/device states no accounts exist under my email

Yokai.zip
Honored Guest

Trying to use my quest 2 after a long time and was presented with "log in on another device" after following the instructions Im presented with the question "whats your email address?" the website refuses to accept my email even though I have verified it is correct and gone as far as copy pasting it to ensure there are no typos.

 

0 REPLIES 0
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?