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missing game on meta quest library

GHOST351596
Honored Guest

I bought Ghost of Tabor a couple days after launch and never refunded it even bought in game stuff then today when i was going to play it for a video with a friend it was completely missing from the library and isn't in the hidden section.

6 REPLIES 6

Choleni
MVP
MVP

Hi @GHOST351596 🙂

what if you go to the store? Does it show you the "install" button or "purchase" button?

If it says "install"...... just do that😁

If it says "purchase" , contact @MetaQuestSupport so they can look what's going wrong.

Click on their name to visit their profile page, then click the blue "send a message" button.

 

kojack
MVP
MVP

Ghost of Tabor is available on both Rift and Quest stores, which have different libraries. If you buy from the Quest store but then connect to a PC, you won't see the game in your library by default, and vice versa.

But the game is cross buy, so you get both versions for the cost of one. To see it in the other library, you have to go to the other store where the game will be listed as free (should be a Get button).

 

 

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2

this was the second thing i tried when i saw it was gone and gave no other option then to purchase it (for 22 bucks) thank you though!

Hi there @GHOST351596

 

We understand that this is not an ideal situation and we would love to get to the bottom of this for you, but we would need to collect some personal information, please send us a Private message so that we can investigate this further.

 

Please message us directly by selecting our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Looking forward to hearing from you and we wish you a wonderful day.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi @GHOST351596 

 

Just checking in if you are still requiring assistance, we would love to help you further.

If so please don't hesitate to contact us over the private message system.

 

We wish you a wonderful day.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there @GHOST351596 

 

Are you still having Issues with finding Ghost of Tabor in your library?

If you are still experiencing issue or have any other questions we would love to help you out further.

 

We wish you a wonderful day.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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