4 weeks ago - last edited 4 weeks ago
my account was for some reason under 13 so I tried to fix it Friday with my driver's license because I'm 14 (learner's license) but now it's saying my account is getting deleted (my other account) the account that's getting deleted is my oculus account but I need that because it has all my games and if it gets deleted I will loose hundreds of dollars and that's not good so I need a Meta worker to help unschedule it for deletion and please message me so I can prove that I'm not under 13
4 weeks ago
Hi there,
Thank you for bringing this issue to our attention. We would like to investigate further, and for this we will require some information about your device and account that we wouldn't want you to disclose in a public space.
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We hope to hear from you soon!
3 weeks ago
I Have the same problem, can you help me?
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