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my computer does not meet retail requirements

Tonzza95
Explorer

My computer has an Asus 4070 dual graphics card with 12GB of display memory. The operating system is windows 10 home. The processor is amd ryzen 9 5900x with 12 cores and 24 threads. 16gb ddr4 memory and still the machine does not meet the requirements even though the machine is better than what the recommendation requirement requires based on the parts.

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there, thanks for reaching out. With the specs you have provided you should meet the minimum requirements in terms of performance. To allow us to look into this further we will need to gather more information from you. If you can please send us a PM and reference this message. 

 

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it turned out that my 4070 is not on the whitelist, which is why I get an error message and a bug report is filed

@Tonzza95  have you tried the SteamLink or Virtual Desktop app on the meta store to stream PCVR content to your headset as both these apps ignore the hardware requirement.

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
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