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my friend's tracking is broken

dbzcat
Protege

my friend is trying to play some of his VR games (mostly games where you move with your hands) and whenever he plays his hands are just in the ground and he cant move. the tracking works fine in the menu but in games it just breaks. is there any fix other than deleting all the data?

4 REPLIES 4

Choleni
MVP
MVP

Hi @dbzcat 🙂

several people reporting about this issue

Games not working with controllers - Meta Community Forums - 1269044  

Controllers not working in games - Meta Community Forums - 1268560  

Your friend can try to solve the problem by performing a factory reset, which has been the case for some users.

How to factory reset your Meta Quest | Quest help 

Or he waits until Meta fixes the problem.

well my friend said he REALLY does not wanna factory reset his device so I guess he will have to wait until there is another solution.

That's absolutely up to him.....I would miss my headset badly, if I couldn't use it😅

Has he tried to re-pair the controllers with the app?

Has he cleared his boundary history?

I know just enough about tech to look like I know what I'm doing.
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