12-26-2022 06:35 AM
I turned on my oculus quest 2 headset after several months and it asks me to type a code on my computer to update the connection on their new metaquest page, which I did (twice), it tells me that the connection is made but when I turn on my headphones again it gives me another code to redo the manipulation. I can't access my games or the virtual environment. what should I do?
12-26-2022 10:16 AM
Hello! We see your having a few issues with your headset and would be more than happy to get you back on track! As this is not the experience we want you to have with us and want to invite you to get connected with us through a PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope to see you there so we can work together and get you back in the VR world!
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