I was about to go play on my vr and then it started saying “oculus core mobile service keeps stopping” and it has battery and everything but i dont know why that is happing if you find a way please contact me asap , thank you and have a good day.
I'm so happy to hear that a factory reset worked for you @ashleydumbash! Hopefully others who are having this issue in the future will be able to resolve it the same way.
If a factory reset doesn't work for anyone else facing this issue, make sure to either open a support ticket or send a private message to @MetaQuestSupport to look into this further!
Hello, @ashleydumbash. we understand the anxiousness seeing "oculus core mobile service keeps stopping" can be, but rest assured that we are here to assist. Have you attempted to factory reset the device?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I am having the same issue. Oculus constantly loops in a cycle of starting up, getting the error 'oculus core mobile services keeps stopping', then allows you to choose app info or close app, but whichever you pick it just goes to restart and then starts all over again. I did a factory reset an hour ago and it is still happening.
Hi @ashleydumbash Just passing by to see if this is still a issue? We want to make sure we can get this back up and running for you. In addition, @Nathan976439 please go ahead and send us a PM by clicking here. That way we can get a better look at this for you.
We hope to see your message soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
yesss, i did the factory reset and ig worked but the good thing is that my games dont really take levels so nothing has went away so yea thank you so much🫶.
I'm so happy to hear that a factory reset worked for you @ashleydumbash! Hopefully others who are having this issue in the future will be able to resolve it the same way.
If a factory reset doesn't work for anyone else facing this issue, make sure to either open a support ticket or send a private message to @MetaQuestSupport to look into this further!
Make sure you smash that Kudos button!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
