so basically ive recently got a blue screen on my pc and ive fixed it but since then my quest link on my dont detect my quest and my quest dont detect my pc so i cant play most of my games ive tried all the main things that ive found and still nothing works help me
Hey there @voidmonkievr! We know you're eager to jump back into the game, so let's get to the bottom of this! First we'd like to ask you a few questions to get a better understanding on how to assist.
What was the last thing you were doing when you encountered the blue screen?
Have you attempted to repair the application and/or uninstall and reinstall?
Has anything changed cable wise?
What troubleshooting steps have you already attempted?
We appreciate you taking the time to get this information over to us, we're looking forward to your response!
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I've fixed my blue screen and I've tried the install and reinstall and I've factory reset my pc i haven't changed anything with my cable and I've tried many things from using a different cable factory resetting my quest and joining ptc and nothing has worked
Gotcha, just to confirm a few things. now that the blue screen has stopped happening, when you attempt to load the software it's still blue screening or it's just undetectable? Would you mind providing your computer specs?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
it has not been blue screaning its just undetecable and i have a ryzen 5 7600x a radeon 6750xt and gigibyte b650m c for my motherboard and 32gb of ddr5 corshair vengence ram
Thanks for getting back to us. This definitely doesn't sound right!
We'd love to look into this issue further, however, we need some more information. Please shoot us a PM by selecting our name to get to our profile page, or clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you!
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