11-28-2024 01:33 PM
Good Afternoon,
When I first bought the Quests 2, I created a gmail account to login with. Since that email address has been inactive, Google deleted the account, and I have not been able to recover it. That email address is used on my quest 2 and has 1 game, beat saber, that is linked to that account. I got the game for free with the purchase of the headset. I thought if I create a new account I could somehow merge the accounts together, but there is no option without first confirming the changes. The confirmation codes are sent to the deleted email address that I cannot access and there is no other way to confirm the changes. I just bought the Quest 3 and would like to either use the old account but change the email address to a new email address synced to horizon, facebook, and instagram, or have beat saber transferred to my new account. Is this possible?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset