notification for sharing files not coming up

[ann.covet.10004]

ive done the dev thing before and fixed it but now it wont show up with no way to turn it back on 

[MetaQuestSupport]

Hi there! @ann.covet.10004 We would love to help you get this issue resolved!

We have a helpful step-by-step guide on how to transfer files. Please kindly click on this link to view the steps.

If you still experience issues after following these steps, please do not hesitate to get in touch. 

We are always happy to help!

[MetaQuestSupport]

Hi there! We are just reaching out to see if you are still experiencing issues with transferring files. 

Please let us know if you need any more assistance. We are always happy to help!

We are looking forward to hearing from you!

[ann.covet.10004]

it still doesn't work mustve pressed do not ask again the account name for my headset is colliedatboi.

[MetaQuestSupport]

Hi again @ann.covet.10004! We wanna provide you with some steps to try to get this notification back when connecting your headset to PCVR! We suggest completing a factory reset on the headset. Before completing a factory reset, please enable cloud backup to ensure you have most of your progress and data saved. Once you factory reset your headset, follow these steps to complete a full clean installment of the PC app:

Disconnect the Rift/Link cable from the computer

1. Disconnect your computer from the internet
2. Backup any necessary content. You can find steps on how to do so by clicking here.
3. Reboot into Safe Mode. You can find steps on how to do so by clicking here.
4. Uninstall the Oculus PC app using the Control Panel. You can find steps on how to do so by clicking here.
5. Delete all Oculus folders from the following folder:C:\Program Files
6. Remove any Oculus folders from the following locations:
   1. C:\Users\YourUserProfile\AppData
   2. C:\Users\YourUserProfile\AppData\Local
   3. C:\Users\YourUserProfile\AppData\LocalLow
   4. C:\Users\YourUserProfile\AppData\Roaming
   5. C:\OculusSetup-DownloadCache
7. Restart your computer in normal mode
8. Reconnect your computer to the internet
9. Install the Oculus PC app again using the setup tool from our website here
10. Reconnect the Rift/Link cable and re-test the headset

Let us know if this helps! 

[MetaQuestSupport]

Hey again! We wanted to circle back around and see if you still need help!