browser has suddenly stopped working on oculus go, no updates so its not thgat, crashes whenever you try to open vr. very annoying tried to re pair to app but app wont go past the heath and safety acknowledge button on set up and factpry reset isnt working in the go either.. have lots of paid apps so dont want to go down the delte data option as dont want to risk losing all ive paid for.
Same browser issue, contacted support and never heard from again, I linked in this thread. The big question I have is there are news articles that quote Facebook/Oculus/Meta as saying you will no longer provide support after Dec 2020 for GO apps and GO store apps. So WHY did you issue a software update effectively breaking all GO browsers in early Jan 2022 well after your “support” after your cutoff date?
The Dawn hour is upon us and I will give them until 11:59pm CST Tues 2/8 to fix this as they (Ryan) promised. If it’s not taken care of, I am ripping this company a new hole. I will post reviews everywhere, forums, social media, and delete all “Meta” accounts. This is unacceptable. Not to mention the harm you have caused the environment by wasting resources and creating pollution just because you want to make a product obsolete.
Hi everyone! I've checked in with the team to see if I can get an updated release timing but so far I don't have any news. As you know, it's currently rolling out to devices but still hasn't reached full availability yet. I'll let you know as soon as I hear that it's been completely deployed. Thanks everyone who's reported that you've gotten the update so far and for your patience everyone!
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Hello dave.hui.9! We understand you're looking for the update that will resolve this browser issue. Please be aware that the update is rolling out through the 12th of this month, so if you do not see the update yet, don't worry. It is coming to you soon. 👍
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I got the update a couple hours ago and can confirm the browser issue is fixed! Thanks Ryan for keeping your words but it was really a close call before the deadline tomorrow 😉 I have been skeptical on your promise like others but now you gained my trust in FB again 🙂
Edit: ok, Ryan, you just extended deadline to 12th? not too good news for those who are still waiting for the update 🙁 anyhow, I believe everyone will eventually get it ...
For those who got the fix, did you have to update the system or the browser? What version numbers do you have now. Mines still broken, going on two months now.
Oculus
System version 20008400051300000
Version 18.0.01042.517.302967926
Oculus browser version 10.16.0.0.0.296461555
Release notes for the browser say they’re up yo version 15 now. They really abandoned this hardware fast, didn’t they? Lame.
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