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oculus home not showing on rift

dracanoblade
Honored Guest
So my household has a rift and it has been working well and we all enjoy it, however, this morning we went to turn it on and it would only show the pc home page through it. It hasn't been showing the oculus menus through the rift no matter what we do. On top of that I want to say the sensors aren't working as I usually see power indicators lit up on them and currently am not. Can anyone help me?
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey
Blade_runner4379, please try reseating the headset cable (on both
ends) and make sure that it is connected directly to your dedicated
graphics card without any kind of adapters or extension cables. To
remove the headset cable from the headset, you'll need to remove the
headset cable first. Instructions on removing the headset cable are
available here https://support.oculus.com/1114691701909297
. I also recommend checking to see your graphics card drivers are
updated. If you need more help, please contact support at
https://support.oculus.com/885981024820727
. Thanks! -Rick


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