03-25-2019 08:49 AM
03-25-2019 09:29 AM
Hey
Blade_runner4379, please try reseating the headset cable (on both
ends) and make sure that it is connected directly to your dedicated
graphics card without any kind of adapters or extension cables. To
remove the headset cable from the headset, you'll need to remove the
headset cable first. Instructions on removing the headset cable are
available here https://support.oculus.com/1114691701909297
. I also recommend checking to see your graphics card drivers are
updated. If you need more help, please contact support at
https://support.oculus.com/885981024820727
. Thanks! -Rick