hi, i have had my headset for almost 2 years now, last time i used it was around mid november, since then it has been laying in a croner on top of a shelf untouched, i now want to get into vr again but my oculus app cant find a headset, it doesnt matter if its air link or link cable it wont detect my headset. i have searched up numerous reasons for this and none of the solutions have helped me so far, some of the include: disabling beta, enabling beta, downlaoding new graphics drivers for my pc, turning the usb 3.0 on to powermode, i have tested the link cable which it didnt work the first time but the second time i tried testing it after it said the first failed it works it always like this it says it couldnt find it or it just didnt work but if i press try again it says its working. i cant remember the rest but nevertheless they didnt work. i am open to any kind of solution and if i just have to wait for a new software update then that will be what i do. thanks for any help sent my way 🙂
Hey Henrik-San! We see that you are having PC connection issues. We understand the importance of getting you back up and running and so we would like to work with you to look into this further. If you could please go here and create a support ticket, you will be connected with one of our specialists who will be able to assist you further. Just follow the prompts as best as you can as they pertain to your issue.
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