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oculus sign in error

SlushyAr
Honored Guest

near 4 years ago i created a oculus account with the quest. recently i got back on and when i did it said i need to create a meta and horizon account. i tried to login with one but it said there were no vr apps or something so i created an account with the email. when i tried putting in the code it said that account was deleted even though it still is on my quest. it told me to create a new meta account with a name and user so i put a new one in and i think that created a new account which deleted my old one. does anybody know how to restore my old account?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there!

 

We understand you are curious about an old Oculus account.

If this account was not migrated to a Meta Account by March of this year, it was most likely deleted by now.

 

You may have received some emails from either ourselves or Oculus letting you know of this over the past few months.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi there,

Just following up to see if you still require any assistance.
If so please let us know and we would be happy to help!
 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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