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oculus update required

j7ara7
Honored Guest

Supernatural will not work andstates that I need to update the software on my headset (Oculus 2).  However, the settings state that the software is up to date.  Any ideas?

3 REPLIES 3

Das.Bearski
Rising Star

Try the update tool.

Quest 2/3 Stuck On BootLoop/Update? Try This New Meta Tool!
https://youtu.be/SX1jzwWKqDE

I know just enough about tech to look like I know what I'm doing.

MetaQuestSupport
Community Manager
Community Manager

Hey there, @j7ara7! We want to make sure you're able to log in and enjoy Supernatural! Can you go to your settings and let us know what your Headset version is? Also, is this only happening with Supernatural or is it also other apps? We're looking forward to hearing back from you on this.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again, @j7ara7! We're following up to make sure you were able to get that update going. Please let us know if you need any assistance!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!