Meta Store Support Bot (3/7/2024, 12:39:47 PM): Hello! I'm here to help you as a Meta Store Support Bot. This chat should not be used for sharing sensitive personal information like credit card numbers.
Pick a product to get started: Meta Store Support Bot (3/7/2024, 12:39:48 PM): Button Selections: Meta Quest Meta Portal Smart Glasses Facebook / Instagram Accounts William (3/7/2024, 12:40:04 PM): live agant Meta Store Support Bot (3/7/2024, 12:40:06 PM): To better assist you we will need to connect you with a live support agent. Please note, wait times to talk to customer support agents may be longer than usual as we are experiencing higher than normal volume.
Do you want to connect with a live agent? Meta Store Support Bot (3/7/2024, 12:40:06 PM): Button Selections: Yes No William (3/7/2024, 12:40:07 PM): Yes Meta Store Support Bot (3/7/2024, 12:40:08 PM): Please choose a product. Meta Store Support Bot (3/7/2024, 12:40:09 PM): Button Selections: Meta Quest Meta Portal Smart Glasses Facebook / Instagram Accounts William (3/7/2024, 12:40:15 PM): Meta Store Support (3/2/2024, 9:42:43 PM): Thanks for contacting Meta Store Support! We’re here to make sure you get the help you need. Meta Store Support (3/2/2024, 9:42:45 PM): We can help answer your questions. Please don't send any of your sensitive personal information, like credit card numbers, in this chat. Do not refresh this page as it could interrupt your session. William (3/2/2024, 9:47:31 PM): Can you unblock my buying games please. i think I was blocked somehow when the guy earlier refuneded my purchasses on accident Yaasien (3/2/2024, 9:47:34 PM): Hi there William, welcome to Meta Store Support! My name is Yaasien, and I'm happy to help you today. For your reference, this ticket number is 06794221. Yaasien (3/2/2024, 9:47:48 PM): Before we proceed, I will need your help to authenticate your account. Please provide me with the following:
I provided ALL info including purchase receipts, you guys have all my contact info...
I need my 150 dollars refunded or I need my NEW account unblocked NOW, I am beyond pissed off at this point.
Hey there, @Ninjaglitter2! Thanks for reaching out to us regarding the payment issues you're facing. We'd love to help you figure out what's going on; however, we've already received your PM, and we'll be responding to you shortly. We regret any delay that this inconvenience has caused so far, but we kindly ask that you remain patient with us. We're grateful for your time, and we wish you a wonderful day in the meantime!
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