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parental control

richardhay12252021
Honored Guest

when ever I connect to the internet the next page just says I've used all my internet time even though it is factory reset and has no account linked to it  

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @richardhay12252021! Thank you so much for reaching out to us! We understand you're having trouble with your headset due to parental controls that shouldn't be there. We know you want to get back into the game, so let's get to the bottom of this!
Due to the nature of this request we will need to move this over to a private conversation. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're looking forward to hearing from you!

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MetaQuestSupport
Community Manager
Community Manager

Hey again, @richardhay12252021, we're just circling around to see if you are in need of any more assistance from us. Always feel free to reach out to us with any questions or concerns, we are always happy to help our users. 

 

We hope to hear back from you in our PMs!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!