11-01-202402:22 AM - last edited on 11-01-202407:59 AM by MetaNinjaTurtle
recently got a meta quest 3 to play some vr games but when i try to purchase games, it says feature unavailable, or payment method declined. what is going on? i tried on mobile app, internet browser on pc, and thru the headset. i cant make a purchase
While we are thrilled that you bought a new target device, we are not as happy if you can't enjoy it to the fullest. Regarding your ongoing issue when trying to buy games, we encourage you to send us a private message to provide you with information specific to your case.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi again @CarlitosFromTx, we're just checking in to see if you still need assistance with setting up your payment method.
If so, please send us a private message and we'd be more than happy to look into it.
Hope to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
