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pcvr stuck on loading screen when launching a game

leogem0723
Honored Guest

Has anybody experienced this problem? 

when I launch the pcvr just normal everything is working just fine but when i want to launch a game like for example i want to play the game Real Vr fishing, I load into the game but I don't get to actually play when I load in, im just stuck on the loading screen of the game not letting me play the game aswell as other games. anybody?

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hi @leogem0723. We understand how this can cause issues when trying to enjoy the wonderful world of VR. Not to worry, we are here to help. Have you confirmed that all your computer specifications meet the minimum requirements to play PCVR? You can check here: Requirements to Use Meta Quest Link. If you're trying to play via Quest Link, could you kindly try to follow the steps below?

 

  • Open the Meta Quest PC app on your computer.
  • Turn on your device.
  • Plug your USB 3.0 cable into a USB 3.0 port on your PC, and then plug the other end into your headset.
  • A message displays in VR, prompting you to allow access to data. Select Deny. If you mistakenly "allow" the prompt, you must unplug your USB cable from the Quest and plug it back in.
  • When prompted to enable Meta Quest Link, select Enable to begin remote rendering using Meta Quest Link.
  • Be informed that when using Quest Link, please ensure Air Link is disabled in the headset settings.
  • In case you're trying to play PCVR via Air Link, please keep in mind the best practices found below:
  • Have your PC connected to the router or access point via Ethernet cable and not Wi-Fi.
  • Headsets should be connected to Wi-Fi via the 5 GHz band (AC or AX).
  • Router in the same room as the headset or in line-of-sight and at least 1 meter (3.3 ft) off the ground
  • Non-mesh network configuration

Please let us know if this resolves your issue or if you have tried any other troubleshooting. We will be happy to proceed accordingly. Talk sson!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again, @leogem0723. We just wanted to stop in and see if things are resolved or if you are still experiencing issues. Let us know so we can proceed accordingly. Thanks, and we hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Nope first when I tried to use the link, it says page unavailable, and when I plug my pc in to my oculus the option for me to deny to the prompt wont show up anymore and I cannot do anything about it 

MetaQuestSupport
Community Manager
Community Manager

Thank you for the follow up on this. Can you provide us with the following?

 

  • Your computer specs (Ram, Processor, Graphics Card, OS)
  • Does this happen on all apps/games or only specific ones?

To re-enable to prompt try turning off (not restarting) your PC and your headset. After fully powered off, power back on and see if the prompt appears.

 

We're looking forward to hearing back from you on this.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey again! Just wanted to swing back by and check if you still needed help with this! We're looking forward to hearing back from you on this.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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