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preparing to ship for 5 days

TimmyBena222
Explorer

some gtag kid stole my oculus while i wasn't looking and i got it back with a broken left controller. so I ordered a new one and I've been waiting for 5 days but the status hasn't changed from preparing to ship. I ordered it at an address that they do ship to so I'm not sure what to do. Estimated delivery date is January 7th which is tomorrow.

6 REPLIES 6

Mowgsknos
Explorer

Mines been stuck on preparing to ship for the last 3 weeks with a estimated delivery date of 19th of December lol mine was a replacement for a meta quest 3 I payed for that came faulty and broken on day one so so far terrible experience 

TimmyBena222
Explorer

Message support they're really helpful and were quick to respond. Like almost instantly and they're very professional they had my issue sorted out in minutes.

Thanks I have been speaking to them they email me back every 2-3days not saying to much and giving no real updates in fact the only two updates Iv had so far was was once about a week ago they said in 3-5 days I should get an update didn’t get any new information , they also said a similar thing a couple of days ago I really hope this next update is good news but I don’t have faith 

You might just live far from the nearest place they ship or you added a address they don't deliver to. I'll report back tomorrow they said it would be here then.

Good luck with your order I hope it gets there soon!

It's supposed to be here in 4 hours 

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