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purchase issues regarding a game

Alex_vr2211
Honored Guest

i bought a vr game a month ago and recently it disappeared from my library so i bought it again and today i go on my library and its missing again and i have screenshots of my purchase history that show the 2 times that i bought that game and this happened with several other games 

Please tell me what to do

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Alex_vr2211. We just so happened to be in the area, and we see that you are having some issues with the games on your account. We would love to help you get this problem resolved. If you don't mind, can you send us a private message? To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello, hello, @Alex_vr2211! If you still need assistance with those missing purchased games you had been reporting, then please don't hesitate to send us a PM right here anytime. We'll always be happy to see your message! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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