I tried casting quest2 to my tablet. It says headset connected and I can hear sound from the tablet but I can't see the screen. Please tell me the cause and how to fix it.
Hi @sejongjinro10! We totally get it, we've been there ourselves. It can be a bit tricky trying to cast from your device to your tablet, but don't worry, we're here to help.
We really appreciate you taking the time to bring this issue to our attention! Luckily, we do have a couple of troubleshooting steps that you can try to fix this casting issue. If you haven't already please try these following steps:
Log in to your Meta account and to the Meta Horizon mobile app on the mobile device you want to cast to. Make sure that you are logged in to the same account as on your Quest device.
Confirm that your headset and the device that you're casting to are on the same Wi-Fi network.
If you are still unable to cast, restart your headset, phone and the device that you're casting to.
Check for software updates on your devices.
If you still can't cast, restart your Wi-Fi router.
We really hope this helps! But if you're still having trouble after trying these steps, please don't hesitate to get in touch again. We'll be here for you whenever you need us! Have a great rest of your day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi again! We're just checking in to see if you still require any assistance with this issue? If so, please do not hesitate to get back in touch!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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