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quest 2 disconnects from wifi

Vatorbug
Honored Guest

never had a issue until now. haven't played with it in month or two. desided to get it out and do updates and stuff.

but it would not connect to wifi same one always used. all it would do connect and disconnect right away cause auto connect is on it would just connect, disconnect, connect.......

did all kinds of things found here and other places. restarted every thing... all steps.

was able to connect to my phone hotspot and updated every thing but slow took for ever didn't help.

but finally restarting headset and router at same time it connected and stayed connected. buy this time batt low plugged it up let it finish few other updates. 

come back few hours later, turned it on and bam back to connect disconnect circle.

if i got to rest internet every time just to use headset something wrong resetting every time not a option cause it messes with whole house. 

thanks for any info before i run over it and throw in trash

9 REPLIES 9

dave.608704
Honored Guest

I'm having the same issue on my quest 2 and 3. Everything else logs on to the wifi fine, just the quests keep conecting and disconnecting every few seconds. I'm on ver 74, this started just a couple weeks ago. The only way it will stay connected for any period of time is if I reboot the network. I think I just got the update recently.

NopedOut
Honored Guest

I've also had this problem. The only problem is that I can't use my phone to connect to the internet because that has the same problem as well, though it works just fine with data. Since my Quest 2 doesn't have data, though, I'm needing to find a solution to this.

Yeah I'm thinking something they updated or something is wrong cuz it used to work just fine until now. I've had it for years but no issues until now the same Wi-Fi and everything

Vatorbug
Honored Guest

looks like thro support only option they have is pay for replacement on my end no guarantee there that refurbished replacement will work. cause nothing wrong with this one never been drop no heavy usage like new. don't feel like paying for something and playing shipping wars for something may not work.

dave.608704
Honored Guest

I found out that my problem is caused by the firmware of my tmobile router. It is a known issue with there sagefast router. Took a lot of digging to finally find out. Got the new white router on it's way. If you have the black cylinder one with 1.102.5c that could be your issue. Thought it might help someone else if I posted this.

I ended up swapping my old router for the new router. So far the new white router I got worked so much better than the black brick that was my old T-mobile router. I think this solved the problem.

yea i have same 1.102.5c ill look into that

so it seems most everyone that uses t-mobile as a provider is having the same issue. and it all started within a month or two. so,i do have the black cylinder for a router from T-Mobile.maybe meta should look into this issue and see why t-mobile routers are not working with the quest software. 

looks that way, even on t-mobile sites lots peps complaining with both quest 2 and 3

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