cancel
Showing results for 
Search instead for 
Did you mean: 

quest 2 having boot problems

jamesm.salyers.9
Honored Guest

when my quest tries to boot up it has a forever dimming and lightening oculus logo and when rebooted or factory resets happen it will have a chip and a green progress bar and it will return back to the oculus logo once more. the oculus can not be connected to via linking to pc or the oculus app.  another user having this problem: 856001

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello @jamesm.salyers.9 , If you haven't already please open a support ticket with us here and we will gladly help you in resolving the issue. Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

How long does it take to manufacture these so I can get a replacement?  How many are built everyday?  3?

 

20 days and you guys can't tell me anything at all.  Not even a ballpark.

 

Is that good customer service?  <I dare you to answer that. You won't...