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quest 2 left controller not pairing because Y button don't work

nurs0512
Explorer

I was having extreme stick drift and tried cleaning it by taking off black cap and cleaning stick with screen cleaning liquid (I haven't nothing better and was too lazy to go take something better) but forgot to take out battery so it was glitching more and more I tried unpairing it and pairing but after unpairing it wasn't turning on then I remembered that I was must take off battery and I take it out and leaved it for a night on next day it was working how it must BUT X and Y buttons wasn't working and I cant pair it because I need hold menu AND Y button so can anyone help without that simple take off battery and other stuff

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @nurs0512! Having issues with your controller having drift and non working buttons gets in the way of enjoying your games, so we want to work with you so you can hopefully get back to gaming quickly. Given the state of your controller, we will need you to reach out over a private message, so that we can gather some more information about your device. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope to hear from you soon, so that we can look into what options are available in this case for your controller. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Thank you @nurs0512 for reaching out to us in a PM! We will be with you as soon as possible! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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