cancel
Showing results for 
Search instead for 
Did you mean: 

quest 2 secondary account super laggy but 1st account isnt and is very fast

TheDemonLord11
Explorer
 
8 REPLIES 8

therevills
Honored Guest

We are getting this too on a Quest 3!

RADDAD37
Honored Guest

I also am having this issue suddenly on my quest 2!

MoreDietSoda
Honored Guest

I'm having this problem with a quest 3 as well.  

Onatic99
Honored Guest

Same here. Can't even do a factory reset because it won't connect to my pc to transfer videos from it so they don't get wiped.

therevills
Honored Guest

I connected support and they suggested removing the second account and readding it - this fixed my issue:

  • Press Meta button for VR headset controllers/oculus icon on your right Touch controller to pull up your universal menu.
  • Hover over the clock on the left-hand side of the universal menu. When Quick settings appears, select it to open the Quick settings panel.
  • Select Settings in the top right, then select Profiles.
  • Select three white dots next to the profile that you wish to remove, then select Remove.
  • Select Remove again to confirm.

What if i bought something on the second account 

What if it is still laggy

I ended up just factory resetting my Quest 2 which worked. But beware this will wipe ALL of your unsaved data on your headset, so look up how to backup that before resetting if possible. (I had to take the loss of a few recordings)

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?