05-08-2025 12:12 AM
my quest wont connect to the wifi, when it tries to connect to wifi and it says check password and try again, when i try through the app it says the same thing. its definitely not a wifi issue because my other devices that are connected to that same wifi using the same password connect to it just fine. I've tried forgetting the wifi, restarting my router, factory resetting my quest, deleting and restarting my meta app, ive tried connecting to the wifi on my quest link and still it doesn't work. its refusing to connect to that specific wifi network because it connects to my mobile hotspot just fine.
please someone help me with this I've been searching through forums for days and I've tried EVERYTHING and nothing has worked.
05-10-2025 07:55 AM
Hi there @sausageburritoss, thank you for your post.
To resolve any potential network or connectivity issues that could be impacting your Quest 2 experience, we’d like you to try a free diagnostics app called RouteThis Helps.
The app can help determine if there is any interference in your network that could be affecting your experience.
You can learn how to access and use the RouteThis Helps app in our Help Center.
If you need further assistance with the app or the steps did not resolve your Quest 2 issue, please be sure to send us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope that this helps and that you have a wonderful day!