I have large and very noticeable chromatic aberration in my Quest 3. It is great visible with the white text on the black background. On every edge of the lens. In the center is everything correct, but at the edges text is doubled with the green one. Very distracting. In my Quest Pro had no such a problems. Is it typical for the Quest 3?
Hey @bOOba_SciFi! We were dashing through the snow when we came across your post, and want to thank you for your incredible patience during our busiest time of the year! We want to make sure you get the assistance you need regarding this, and to let you know we are here to help as best we can!
In order to provide you with the best help possible, we do have a few questions for clarification:
Has this always been an issue, or have you been able to use the Quest 3 without experiencing this?
What troubleshooting steps, if any, have you already attempted?
Does it it happen all the time, or in only certain apps/games?
We eagerly await your response and cannot wait to help you further with this! We hope the new year has found you happy and healthy!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
01-05-202405:56 PM - last edited on 01-05-202406:39 PM by Cookies-N-Scream
Thanks for getting back to us @bOOba_SciFi! We would like to get you the support you need for this issue. In order to do so, we may require some sensitive information. Please send us a private message so we can take a better look at this for you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We are looking forward to hearing back from you to get this started for you as soon as possible!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
@bOOba_SciFi Maybe more of a ‘thing’ for those that google-eye all over the screens. Not something I notice, but like everything VR, if you look hard enough for a problem, you’ll find one imho. I’m sure if you look harder you’ll find more things to complain about, lol!
If you honestly think it’s a problem due to faulty Q3 lens or screens contact meta support and/or wherever you purchased it from and request a refund or replacement.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! Just checking to see if you still need assistance. If so, send us a PM!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
