05-19-2024 03:17 PM - edited 05-19-2024 03:55 PM
So, I got my headset on Christmas, the headset and the controller worked fine. Even after i hit some things with the controller accidentally. Until now. My right controller's joystick is not picking up any inputs and it's just facing to the right, i didn't even hit the controller that hard, or at least not as hard as i have before. Please help.
05-19-2024 04:23 PM
Hey there, @ingimar.sigurdarson, and thanks for bringing your right controller concerns to our attention! We definitely want to make sure your aim is accurate when holding the controller, so we'd love to work with you to get to the bottom of this.
To help us get started, we do want to make sure the following steps have been attempted:
From there, if any issues continue to persist, do let us know!
05-19-2024 04:53 PM
Hi there yourself. Thank you for your effort. I have tried all your suggestions but alas, nothing works. What do we try next?
05-19-2024 05:18 PM
We appreciate you attempting those steps! With the controller still not wanting to work with us, please send us a PM to gather more of your device details.
To do so, either select our name to get to our profile page, or click here while signed in to the community. Next, click "Send a Message" to privately message us! We look forward to hearing from you soon!
05-20-2024 08:32 AM
Hey there, @ingimar.sigurdarson! We have received your PM and will follow up with you there!
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