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quest 3: stuck in setup after factory reset

RaelXRWorkout
Explorer

quest 3 has the 'pair your headset with the meta horizon app to continue' with a code

When I try and pair new device and select 'already connected to wifi' I get 'something went wrong'

I have tried fresh factory reset on  quest and uninstall/reinstall of horizon mobile app

I have also tried android and ios, both same

Please help!

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