cancel
Showing results for 
Search instead for 
Did you mean: 

quest 3 stuck on version 63

3d-illusions.co.uk
Expert Protege

I can see everyone on youtube saying quest has been updated to version 64, but mine is stuck on version 63.  Tried powering down and making sure update before power off is enabled, but it stays on version 63.  I also went into settings and it says no updates are available.

I'm in the UK, do we get the updates later than other countries?

2 REPLIES 2

chris.o.yul
Expert Protege

Firmware updates are done using staged deployments - that is in batches.

You have to be patient. I too haven't received it yet (v64).

 

AliceinVRworld
Meta Quest Support
Meta Quest Support

Just like @chris.o.yul mentioned! This roll out goes out slowly. So far we might be in around a 30% of roll out. Normally these software updates do take a while. You will get it as well! 

We are all mad here.
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?