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quest2 link

Crimsonluck
Honored Guest

when i bootee up quest link the only thing that appeared was a black screen. I've already tried closing the app and reopening it along with unplugging the cord and replugging it in. Neither seems to do anything. 

3 REPLIES 3

Anonymous
Not applicable
I have the same problem, every time I try to connect to the computer, everything says that it is well connected, but all I see in my goggles is a black screen. I tried turning the goggles on and off, updated to the latest version, I used to be able to connect normally and now suddenly there is this problem
 
SHODOTH_0-1706041117095.png

 

 
 
 
 
 

MetaQuestSupport
Community Manager
Community Manager

Hey there! We appreciate you reaching out to voice your concern. We hate to hear that you're having issues getting your device connected. We definitely want our users to get the best experience possible when gaming with us. So rest assured, we'll be happy to assist you with this. 
 

To start, we'd like to gather a few more details from you so that we can better determine the next steps:

  • How long has this been an issue for you?
  • What troubleshooting steps have you already tried?
  • Has the headset been dropped or mishandled?

We'll be looking forward to hearing back from you on this.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again, @Crimsonluck. We wanted to follow up with you and see if you still need assistance with your PC issue! We will be patiently waiting for your response and hope to get you back on track!
 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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