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quest3 white dot

mig.daniel.2024
Honored Guest

1000054810.png

Hello

1. How to turn off the white dot in the red circle 1 in the picture, which is super annoying when watching videos! It will appear as a cursor whenever no controller or hand is detected to operate it.

2. How to disable the red circle option 2 from appearing. Every time you hope shut down , you have to uncheck it first to shut down quickly. 

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey there @mig.daniel.2024! Thank you so much for reaching out to us! We understand that you want to disable to some features but it appears that these features are part of the core of the software and are unable to be turned off. However, we would like to invite you to express any ideas or feedback on our Ideas Forum  as we are always growing and improving! Please let us know if you have any other questions or concerns.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @mig.daniel.2024! Just touching base to see if you had any other questions that we might be able to answer for you? Let us know what we can do for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Please let us TURN IT OFF, why the hell would we want a white dot to randomly appear while watching a video, Isn't that what one of the selling points is? watching videos? it keeps appearing and reappearing for no reason. making youtube and Netflix so annoying to watch. why do i have to keep holding on to the controller for it to stop? its ridiculous, you should detect the controller or that we are watching something and to STOP DOING THE WHITE DOT. if my batter is dead ill just change it.. just cause it went to sleep doesn't mean i need the white dot cursor.. such a dumb decision. people have complained a lot.. stop saying its a feature and just turn it off or let us disable it. we want to watch things without interuption. do u not use it urself to understand this?

Hey there @Alivanart! I definitely hate having stuff come across my screen when trying to watch videos, so I can definitely understand your frustrations with this.

I'd say your best bet would be going over to the idea forums and making a post for our engineers to look into. Of course, feel free to reach back out if you have any further questions as I am always happy to help.

dont waste your time... people have been filling out the ideas section since 2017 by the looks of some of these automatic responses, nobody at occulus and by extension, Meta will admit that this is a problem for the user and you will be lied to in the rest of the forum by bots and sycofants that you are the first to notice this is a problem, or that its part of the code that's required.   /rant over.

 

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