12-28-2022 11:28 AM
Hello! I'm trying to launch oculus link on my laptop, but a black screen appears in my VR. I tried to disconnect the built-in graphics card from AMD. It helped, but basically all the games started to lag terribly. There is an RTX 2060 card in my laptop.
12-28-2022 11:52 AM
Hiya there @romulsarov! We understand how concerning being stuck on a black screen can be. No worries, we can help you get this issue resolved with you. We took in upon ourselves to provide some troubleshooting steps for you. Please give the following a try:
Let us know if any of these steps worked for you. If not, So we can assist you further with this issue. We look forward to hearing back from you.
12-29-2022 08:19 AM
I understand everything. but why does oculus link start working after disabling the built-in graphics card?
12-29-2022 08:23 AM
And why does switching to an RTX 2060 graphics card cause such lags? nd why does switching to an RTX 2060 graphics card cause such lags? How can I reduce such drawdowns in FPS?
12-29-2022 10:14 AM
Hey there @romulsarov! We see that you are inquiring about switching to an RTX 2060 Graphics Card and it possibly lagging. To answer your question, an integrated GPU doesn't have the same graphics output as a standard GPU. If you are still experiencing lagging, we'd definitely recommend you trying the previously mentioned troubleshooting steps. If none of those are successful in resolving your issue, please reach out to our Support Team so that we may assist you further!
12-30-2022 10:19 AM
Hi @romulsarov, we just wanted to follow-up with you to see if you were still needing assistance regarding the lagging that you were experiencing. Feel free to reach back out to us if you happen to have any further questions or concerns. We are always happy to help!