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"Oculus Rift DK2: ready" & "tracker sync cable disconnected"

tanguyvl
Explorer
HMD light is orange
positional tracker is blue
no image in the HMD

:!: -- Edited -- :!:

Hi 😄 ,

I haven't made this DK2 work yet (just received it). so far, I only downloaded the latest Oculus Windows runtime and have "Oculus Configuration Utility" available

Before posting this thread, I :
    - updated nvidia drivers to the latest ones (now 364.51)
    - updated tools/ service/ configure with "None", "Debug Disabled", and "unchecked" rift saver
    - checked cables (hdmi cable is already used by my monitor, so I plugged it with an HDMI converter). Looks all USB are plugged on a 3.0 port (only blue receptacles inside). It looks like the power adapter is not needed.
    - put Tuscany, and this works on the monitor (but nothing appears on the HMD - light orange)

thx for your kind help, please let me know what went wrong (cose I really don't know - it's been the whole day since I try to make this work), this being pretty frustrated :?
Best,
Tanguy


Quick Log
Oculus Configuration utility
Version 1.10 (SDK 0.8.0.0)

    Display Driver Version: C:\WINDOWS\system32\OVRDisplay64.dll not found
    Positional Tracker Driver Version: 1.0.14.0

    NVIDIA GeForce GTX 970
    Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz

    HMD Firmware: 2.12

    Connected to OVRService server.


PS:
    the PC is connected to a 4K resolution screen, put at highest resolution (not sure if this could impact the GPU itself)
    before updating the GPU drivers, the HMD worked (showing what's on the screen) --> no issues with the cables
5 REPLIES 5

tanguyvl
Explorer
Ok, I am a bit disappointed 😞 here... trying to find solutions, but this is very unsuccessful.

Is this such a huge issue / bug ?
Any advice would help

Best,
Tanguy

cybereality
Grand Champion
Please provide both diagnostic and server logs from this page:

viewtopic.php?f=34&t=23521
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

tanguyvl
Explorer
Sure, thanks,

Are these files the ones you are looking for ?

Best,
tanguy

skjcul
Honored Guest
i got the same issue.

Morkatog
Explorer
I had the same issue and fixed it simply by swapping my usb cables from the tracker and the headset around. Apparently it may have something to do with usb3 vs 2 ports.
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