10-27-202411:39 PM - last edited on 10-27-202411:40 PM by Eire_Max
Just created a new account for this. The device I used to originally create my account broke so I just tried logging in with my phone, and it's not working. I didn't use a Facebook account to log in. If I try using a password it says something went wrong, if I try logging in with a code to my email it says my email password was incorrect, and trying to make a new password also says my email or password was incorrect. I am using the correct email, and I'm 100% sure. Logging in is not working on my brother's phone either. I've tried the meta horizon app and the website.
Thanks for posting into our forum. We can see you're having some problems trying to log into your account, we'd be happy to help you out! Would you mind sending us a PM? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Looking forward to hearing from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
