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"Something went wrong, error occured. Please try again.

JVR43
Explorer

I have location, nearby devices, and Bluetooth on. My Quest 3 updates and gives me a code. I go to pair a new device in the app and get that message repeatedly. Most times when I choose the Quest 3 option, others when I choose the wifi setup, and one time I got all the way to people to follow.

I spent a lot of money on this and am about to return it.

16 REPLIES 16

JVR43
Explorer

I have a Galaxy 24 ultra, have factory reset the device and everything is on the same wifi

MetaQuestSupport
Community Manager
Community Manager

Hello @JVR43 

 

We would love to assist you further with this query, would you be able to private message us and we can assist you further?

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

JVR43
Explorer

I am not seeing a "send message" button on mobile nor PC. 

Screen Shot 2024-09-18 at 7.39.51 PM.png

You should click their profile and click view profile and then you'll send message button. 

I had restarted my router troubleshooting and the pages hadn't loaded correctly. Thanks

Np. Are you still seeing "something went wrong issue"? Because I'm seeing same and just bought it a quest 3.

Yup, sent the private message. Now to wait with these expensive goggles. I've tried doing the QR code wifi set up, but always get that error when I'm in the pairing part of the set up. Generally when I choose 

yupers15
Explorer

Same issue been at it for hours ,have literally done everything. If you get it working I would love to know how

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