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"Sorry we couldn't install game" Meta Quest Link PC app

PsYcHo126
Honored Guest

Hello together,

trying to download Behemoth on my PC to play it as the PCVR version but when the download finishes it always gives me an error "Sorry we couldn't install Behemoth. Please contact Meta Quest Support...".

I got it installed a few days ago using the "stop download at 99% and copy the game folder to another place etc.."-workaround. But as there was an update it broke the game again.

Now I'm trying to redownload it but no chance, even with the workaround. Always the same error.
I had the same problem with Metro Awakening before, which I also could fix with the workaround.
But now it doesn't seem to work anymore.

No antivirus is running (MS one is turned off too), tried limiting my DL speed. Tried changing the folder where it downloads the game etc...

Any idea? This is so frustrating...

5 REPLIES 5

oculusness
Consultant

@PsYcHo126   manually delete any files which reference the game name you want to delete from  

C:\Program Files\Oculus\Games          and also look in here and again delete any folder named Behemoth.

C:\Users\YOUR_NAME\AppData\Local

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE PREMIUM ACCOUNT

Did that, and then? Just install again?

Did not change anything unfortunately, same error 😞

@PsYcHo126   other locations where corrupt files may stored.  Unfortunately you'll have to delete all the stuff you previously deleted plus any files with the behemoth name from the locations below.  Then reinstall again. There may also be entries in the registry for behemoth or the games' manufacturer.

C:\Users\YOUR_NAME\AppData\Local low

C:\Users\YOUR_NAME\AppData\Roaming

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE PREMIUM ACCOUNT

Brother, I encountered the same problem as you. Mata is really terrible. The reason is that the game download is incomplete. I used a Chinese accelerator to download it, and it downloaded completely and installed correctly

I love the quest itself, but that PC App is terrible yea. Could you please explain further? What program exactly did you use?

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