09-09-202405:07 AM - last edited on 09-09-202407:25 AM by LaserDisk
I've been receiving several emails stating that I need to take action to avoid having my son's account disabled. I've read multiple forum posts here about resolving the issue, but I unfortunately can't seem to get to where I need to be in my account settings. I'm clicking on the "Get Started" button provided in the email and I'm taken to my Meta account. But I don't know where I need to go from there to resolve this issue. I feel as though I've looked through all of the settings available to me and I cannot find where I need to go to verify my age or whatever Meta is wanting me to do.
Thanks for reaching out to Meta Quest Support! We're eager to get to the bottom of this account issue so that your son can get back to gaming again.
Please could you send us a private message? We will need to gather some account details so we can look into this further.
Thank you for your cooperation!
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