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rec room stuck on black loading screen

Pickled_potatos
Honored Guest

i just loaded up rec room on my oculus quest 2 for the for the first time and its just stuck on the black loading screen with the 3 dots and its only happening with rec room

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Pickled_potatos! We heard that you're reporting issues with loading up the game Rec Room. We want to make sure that you have the smoothest VR experience possible, so let's work together to get to the bottom of this!

 

First, we have some questions:

  • Are you loading the app to play on the headset only, or are you playing it with PC VR?
  • Was the app downloaded from a Meta platform?
  • Which troubleshooting steps, if any, have you tried so far? We don't want to ask you to repeat things you've already done.

 

We look forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again! We noticed that we haven't heard back from you yet. We want to make sure that you are fully taken care of, so if you still need help, please reach back out with the requested information and we can look into things more together!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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